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Monday, January 25, 2010 |
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7:30 a.m. – 5:00 p.m. |
Conference Registration |
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8:00 a.m. - 9:00 a.m. |
Opening General Session |
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· Technology as a Strategy in a Downturn
Lee Wetherington, AAP
Goldleaf Financial Solutions, Inc. |
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9:15 a.m. - 10:15 a.m. |
Concurrent Sessions (Sessions do not repeat) |
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· Best Practices in Internet & Mobile Banking Fraud Protection
Jason Marshall
Harland Financial Solutions
· Implementing an Effective Risk Management Program for Social Networking Activities
Lyn Farrell
Sheshunoff Consulting + Solutions
· Merchant Capture Audit
Loras Even
RSM McGladrey
· Federal Reserve Bank Payment Update
Matt Davies, AAP
The Federal Reserve Bank of Dallas |
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10:30 a.m. - 11:30 a.m. |
Concurrent Sessions (Sessions do not repeat) |
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· Capturing Consumers Online
Chuk Starrett
FIRST ROI
· Botnets & Global IPS Protection
Troy Edington
HEIT, Inc.
· How to Keep your Web Application Safe from Cyber Attacks
Randy Janinda
SecureWorks
· International ACH Transactions: Where are We Now?
Beverly Dobesh, AAP
SWACHA - The Electronic Payments Resource |
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11:30 a.m. – 2:15 p.m. |
Expo Hall Open (Includes Lunch) |
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2:30 p.m. - 3:30 p.m. |
General Session |
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· Enterprise Risk Management Panel |
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3:30 p.m. – 6:30 p.m. |
Exhibitor & Attendee Networking Reception |
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Tuesday, January 26, 2010 |
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7:30 a.m. – 10:30 a.m. |
Conference Registration |
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8:00 a.m. - 9:00 a.m. |
Concurrent Sessions (Sessions do not repeat) |
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· Discover New Emotional Connections that Build Customer Loyalty
Jim Welch
The Growth Leader
· Managing IT Risk Through Governance Jessica Walpole
Diebold
· 5 Secrets to Successful Online Accounting Opening and Online Lending
Brad Smith
Abound Resources
· Effective ACH Risk Management Strategies for a Dynamic Payment Environment
Fred Gibbons
Broadway Bank
with Lyn Farrell and Lauren Sparks
Sheshunoff Consulting + Solutions |
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9:15 a.m. - 10:15 a.m. |
Concurrent Sessions (Sessions do not repeat) |
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· How to Make "WOW" customer Experiences Each and Every Day
Terry LaFontaine
Deluxe
· Remote Deposit Capture: Risk Assessment, Controls and Policy
Terrie Cloud
Cardinal Software
· Attracting and Retaining Generation Y Business
Jack McDonald
First Data
· Value-Based Leadership in Times of Crisis & Challenge
Becky LeBlanc
University Federal Credit Union |
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10:30 a.m. – 11:30 a.m. |
Closing General Session |
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· Exceptional Innovation Through Customer Insights
Jim Welch
The Growth Leader |
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11:30 a.m. |
Grand Prize Drawing (Must be Present to Win; Only Financial Institution Attendees are Eligible) |
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11:30 a.m. |
Conference Concludes |
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