Featuring Nationally Acclaimed Speakers

Gain insights and wisdom from some of today's top technology business minds. These dynamic and influential leaders share priceless perspectives on the future of the financial services industry and the technology to take you there.

Technology as a Strategy in a Downturn
Lee Wetherington, AAP
ProfitStars^®

Monday, January 25, 2010
8:00 a.m. - 9:00 a.m.

In tight times, financial institutions typically get back to basics: reducing expenses and increasing profitability. But these days getting back to basics is not so basic, especially in the face of a unique set of converging challenges: a dismal economy, declining deposit growth, the advent of mobile banking and Web 2.0, and the rise of non-traditional competitors in both banking and payments. So, what to do? The answer is simple but profound, and its core is technology. Financial institutions that leverage technology wisely will capitalize on growth trends in payments, win the core deposit land grab, and, most important, secure that small percentage of members who keep FIs in the black. Join us for a practical review of the strategies, tactics, and technologies that will help your FI not only survive the downturn but exploit the opportunities it presents.

About Lee Wetherington

Lee Wetherington, AAP, is Director of Strategic Insight for ProfitStars^®, a division of Jack Henry & Associates, Inc.^®, and provider of best-of-breed solutions that improve the performance of financial institutions of all sizes and charters. Lee directs the development of actionable insight and strategy for the financial services industry. To this end, he creates programs, presentations, and articles designed to orient and educate financial professionals on the trends and implications of new technologies. He routinely delivers keynotes nationwide focusing upon opportunities and challenges in e-banking and payments.

Exceptional Innovation Through Customer Insights
Jim Welch
The Growth Leader

Tuesday, January 26, 2010
10:30 a.m. - 11:30 a.m.

How do you "ladder up" to higher level customer insights? How do you create growth through innovation? We will review a template for how to discover new customer insights in a rapidly changing marketplace. These are not the typical customer insights you leverage everyday in running your business. They are discovered by focusing on growth through innovation in new ways while still leveraging your core capabilities.

About Jim Welch

As President and Founder of "The Growth Leader, Inc." Jim is a member of FIVE STAR Speakers and National Speakers Association working with many Fortune 500 global clients and organizations across several industries.

Jim brings over 25 years of marketing leadership passion working for Hallmark and Procter & Gamble, two of America's iconic companies. Jim's hands-on leadership experience and consistent track record of utilizing proven techniques effectively has consistently produced winning top line and bottom line results. His teams have consistently ranked in the top five percent of Gallup survey scores of engaged employees at all levels!

Jim was elected Hallmark's Board of Directors to the position of Corporate Officer as the Senior Vice-President of Marketing responsible for brand strategy and portfolio management, advertising, promotion, the Hallmark Hall of Fame, market research, Hallmark.com, licensing partnerships, retailer marketing, and customer loyalty programs. Jim and his teams created compelling and innovative marketing initiatives with key partners that consistently produced strong retail results including the Hallmark Gold Crown independent store network, Wal-Mart, Walgreens, CVS, Disney, Mattel, Warner Brothers and many others.

Jim's new book "GROW NOW - 8 Essential Steps to Flex Your Leadership Muscles" was released earlier this year. Jim has made book appearances recently on the Lifetime Radio Network, The Voice of America, and The Oprah and Friends Radio Network. The book is widely available, including on Amazon.com and Barnes&Noble.com.